Service & Support
Service and Sales
The DMZGlobal Enterprise Centre operates 24 hours. Please contact us on
0800 DMZGlobal or email us at support@dmzglobal.com

Sales & Information
Service and Sales
For more information on DMZGlobal's services please contact us on
0508 400 300 or email us at info@dmzglobal.com

DMZGlobal

The Issue

Viruses and worms are a serious threat to all organisations. When a leading manufacturing organisation started to feel the negative effects of being online they began looking for a long-term solution.

Like most organisations, they had worked to deploy anti-virus software on their servers and desktops. However the result was considerably less than perfect with virus outbreaks continuing to occur causing considerable disruption and expense to the business as well as diverting IT resource away from their core activities.

The Solution

When DMZGlobal's Senior Security Consultants reviewed the client's requirements they found them to be no different to the vast majority of organisations, and the problems that they were experiencing, and the mistakes they were making were common.

DMZGlobal proposed the implementation of our "Virus Management" service to provide an actively managed, multi-layered system to deal with virus and worm threats. The service provides the client with all the software licences combined with the expertise to install and operate it 24x7.

DMZGlobal provides around the clock monitoring of the readiness of the system and instant response to virus and worm threats. DMZGlobal is part of a worldwide network of virus management providers that share information real-time to identify new viruses and outbreaks as they happen.

The company elected to install the DMZGlobal Virus Management service on the morning of what was at the time to become one of the most expensive virus outbreaks recorded, "Anna K". All traffic to and from the client's site was routed via gateway anti-virus servers, effectively screening them from the Internet. The implementation was completed and tightly integrated into the client's managed desktop and server environment.

The Outcome

DMZGlobal proposed the implementation of our DMZAntiVirus our Malicious software management and mitigation service to provide an actively managed, multi-layered system to deal with virus and worm threats. The service provides the client with all the software licences combined with the expertise to install and operate it 24x7.

The company elected to install the DMZAntiVirus service on the morning of what was at the time to become one of the most expensive virus outbreaks recorded, "Anna K". All traffic to and from the client's site was routed via gateway anti-virus servers, effectively screening them from the Internet. The implementation was completed and tightly integrated into the client's managed desktop and server environment.

From the first day the client found the service delivered what was promised. While most organisations struggled with the burden of "Anna K", DMZAntiVirus service has provided the client with the confidence to make significant strides

The key returns of the service are seen as:

  • 24x7, experts are monitoring your systems, and when a virus outbreak happens, taking the steps necessary to protect you
  • It didn't require the client to purchase additional software – infact they traded back their existing anti-virus software for a credit
  • Their systems have operated without virus-generated interuptions, unlike their competitors